Boost your customer experience
What makes Delta Swan great
Our approach is always fresh, you can be sure Delta Swan will respond to your needs, not a playbook. And we are always learning, with a constant eye on the latest developments as well as learning lessons from every engagement. We understand that you will rely on us to deliver a new way of working with your customers that will genuinely boost your customer experience.
With a wide and varied career history, Michelle brings insight about people, the way they work, how they respond to change and what gets them up in the morning. Every one of our solutions is rounded with change management, communications and ways of making change stick.
Nor do we forget why you are in business. Whether you are refocusing your marketing or fixing a broken product, we will make sure you have a solid justification for change. Then we will plan and deliver an implementation activity to make sure you see a return on your investment.
If that is what you need. You might just need a coach to help you through some tricky decisions…